The definition of the Data Controller, Data Processor, Data, Personal Data, Processing is in accordance with the Data Protection Act 2018 and The EU General Data Protection Regulation (“the GDPR”) up to 31st December 2020, thereafter The UK GDPR. As incorporated under the Data Protection Act 2018 subsequent amendments and the UK GDPR (“the General Data Protection”) Regulation which is the retained EU law version of the General Data Protection Regulation ((EU) 2016/679)”), where applicable the EU GDPR.

Data Protection Act 2018 means the data protection laws in the UK, including amendments The Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2019 (effective on exit day) (“DPPEC”). 

“EPECR or Privacy and Electronic Communications Regulations 2003” means the 2002 EU Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications.

“ICO” means the information commissioner’s office as the UK’s supervisory authority of the member state up to 31st December 2020. Thereafter, the referred to as the Commissioner. 

“Service(s)” means any travel service provided by Us to the Traveller either as a link travel agreement or package. 

“Traveller or Traveller Group or You/Your” means the individual or group of individuals ordering Services from Us.

“We, Us or Our” means Paradisiac. 

This privacy policy governs the use of the Paradisiac, (“Our,We,Us”)with the Website (http://www.paradisiac.co.uk), and sets out the basis in the way We collect or provided by You any Personal Data, the way in which We process Your (“You, Your”) Personal Data. By using Our Website or any associated mobile application(s) (Apps) You agree and accept the terms of this privacy policy in conjunction with the terms and conditions. If You do not agree with this then do not use Our Website or any associated mobile application(s).

2.1  What Personal Data do we collect?

For most of the general Paradisiac travel services provided We may collect Personal Data as per the table in 2.2 below. 

2.2 Why do we collect this information?

We use the Personal Data for purposes listed below for Traveller or Traveller Group related to the hotel only bookings:-

 2.3 How is this information collected?

We may collect Your details from contact us from, direct emails enquiries, or any referee. Any website tracking information related to device specific, collecting information about e.g. web analytics etc if applicable. 

2.4 Use of the information collected?

The Personal Data is used to contact You via email or other means about Our provision of Paradisiac. Travel Service(s)   and to identify You when You engage with Us. Our partners who are instructed by Us on Our behalf in delivering any part of travel service to You in 2.2 above. For marketing Our travel services to You except where You have withdrawn or opted out to receive any marketing from Us. 

Any third party which We use for Data Processing will only process for example the email, until such time either the Personal Data is deleted on exit of a contract or a right which is exercised e.g. right to erase or withdraw of consent. 

A website or features provided by a platform may have number of small scripts running in the background to capture web traffic data or retain session information about You (e.g. location, services You viewed etc) to allow Us to gather then process the information or view patterns in relation to navigation as a visitor to Our Website these are cookies. 

“Session Cookie” enable the website You are visiting to keep track of Your movement from page to page. 

“Performance Cookie” collect information about e.g. performance of a website using Google Analytics.

“Persistent Cookie” means a data file capable of providing websites with user preferences, settings and information for future visits on a user(s) hard drive with expiry date or the user deletes this file. 

“Marketing Cookie” means the collection of user preferences related to marketing and to display relevant adverts. 

Changing the Cookies settings 

You may disable or erase cookies on Your computer or mobile device from Your settings internet browser settings. If You are unfamiliar with this, We would recommend reading up how to do this for example if using the Google browser (see Google guide). 

You may be able to disable some cookies on Our website under their browser settings and it may affect the way a web site operates. You can find further information about cookies at www.allaboutcookies.org

We work with a few trusted third parties delivering any of the travel services mentioned above in section 2, who sign up to or adopt similar level of privacy as Paradisiac  privacy policy concerning how they handle Personal Data. You may obtain a list of third parties who process Your specific data by a written request to Us.

We may contact You from time to time and send You details of travel services that We provide which may be of interest to You. We may share Your information with other third parties to contact You about travel services which may be of interest to You with inhouse marketing. Any external marketing lists used shall be subject to approved consents where applicable. If You do not wish to receive such requests in the future, please contact Us to withdraw.  

As a Traveller or Traveller Group You have several rights in relation to Personal Data some are listed below. Where applicable We will respond to the above requests within thirty (30) days or notify as to who should be responding.

6.1.  Subject access requests

If You wish to submit a subject access request, on the information We may hold about You then please email hello@paradisiac.co.uk.  Where We are acting as the Data Controller of the Personal Data We will respond. However, where We are acting as the Data Processor or a third party, We will pass your request onto the relevant Data Controller to respond directly. There is no charge of this except where such request is excessive it may be chargeable.

6.2. Inaccurate Personal Data

Where We have collected or use the Personal Data and which you believe is incorrect the please contact Us with to amend the Personal Data. 

6.3. Request to withdraw, erase and portability of Personal Data

If You wish to submit a request in relation to withdrawing consent, erase or port Your Personal Data We hold on You then please contact Us.

The ICO guidelines provide that some rights may not apply right to object (excluded under contact, legitimate interest or public tasks), erase (excluded under legal obligation or public tasks), portability (excluded under legal obligation, vital interest, public tasks, legitimate interests). 

We will retain records no longer than they are required or as up to 36 months if you withdraw/erase earlier then the data will be deleted exceptions for legal etc reasons held for longer. 

If any of website design or hosting services are provided outside of the EEA and Personal Data may be transferred by Us in order to provide You the Service above in 2.2. Where We transfer any Personal Data outside the UK into the EEA or outside of European Economic Area (EEA) this will be subject to either adequacy levels or EU standard contractual clauses to ensure that higher level of data privacy are applied. 

Our website may contain other website links or content for interest. On entering the other website, We will have no control once You exit Our website. We exclude all responsibility and liability for Personal Data which you may submit. If you are not sure about entering Personal Data on these other websites, please review their privacy policy. 

We reserve the right to disclose collected Personal Data or any other supporting information in response of a court order, legal action, where consent is given, acquisition, regulator body where such disclosure is required by law or regulation. 

If you have any questions in relation to this privacy and cookie policy, please contact the regarding data privacy at hello@paradisiac.co.uk.